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  • Capturing: Clipboard erased by websites, causing new [untitled] clip.
    Answer: Symptom: You visit a web page, and a new, empty clip called [untitled] appears in ClipMate.  Or you hear repeated POP or REJECT sounds when ...

  • Editing/Formatting: How do I enter a tab in the text field of a clip?
    Answer: Since the TAB key is used for navigation within ClipMate Explorer, you can't use the TAB key to insert TABS into clips.  It just tabs right out.   ...

  • Editing/Formatting: Unwrapping long URLS
    Answer: Have you ever had an URL that wraps onto multiple lines?  When you try to paste it or "click to launch", you only get part of ...

  • Pasting: When I paste from ClipMate, the data isn't the same as it is when doing
    Answer: ClipMate is configured by default to look for the most common data formats, such as Text, Rich Text Format, Bitmap, HTML, and Metafile(Picture).  Sometimes applications have other ...

  • Errors: Access violation ... in module 'ntdll.dll'
    Answer: If the crash occurs right after launching the program, and you've got XP SP2 or Vista, then it may be "Data Execution Prevention" (DEP).  Turn ...

  • Installation: How do I Move ClipMate To A New Computer?
    Answer: If you get a new PC (for whatever reason - we've heard hundreds) you'll certainly want to take ClipMate with you. The process is simple: On the ...

  • Installation: Uninstalling didn't work / how do I uninstall?
    Answer: ClipMate has an uninstall option, found either in the Control Panel, or under the Start menu (Start | Programs | ClipMate7 | Uninstall ClipMate).  Shut ...

  • Preferences: Classic - How do I roll up/down via the keyboard?
    Answer: When ClipMate Classic is "rolled-up", you can drop it down by tapping the spacebar.  ESC to roll back up.  Clicking on the "down-arrow" has the same ...

  • Preferences: My clips are sorted alphabetically - help!
    Answer: A user once wrote: All of a sudden, my clips are all sorted alphabetically!  What did I do? Not to worry!  ClipMate can sort clips by several ...

  • Problems With Certain Applications: Can't copy or cut in FireFox / AdWare.Win32.AdvertMen.a
    Answer: If you are having trouble with FireFox, close ClipMate completely with File | Exit ClipMate. Then copy something from FireFox, and paste into Notepad.  If that ...

  • Problems With Certain Applications: Craig's Connect Monitor
    Answer: This program has a feature where it will continually empty the clipboard, as it logs clipboard updates to a file. It's completely incompatible with ClipMate, ...

  • Problems With Certain Applications: Hotkey Conflict / Ctrl+Alt+F12
    Answer: Note: With ClipMate 7, this message will not appear - it will simply disable the hotkey.  When starting ClipMate, do you receive a message about the Ctrl+Alt+F11 and/or ...

  • Problems With Certain Applications: Opening Word or Excell results in POP or BOING sound, normal.dot
    Answer: This tip was submitted by user Fred Brack, who was having a problem with POP or BOING when he started Word. It turned out to ...

  • Errors: Screen Reader Message
    Answer: Rarely, a user will mistakenly receive this message: 'You appear to be using a screen reader...' When in fact, no screen reader is in use.  Screen readers ...

  • Running and Processes: ClipMate stalls at startup or refuses to start
    Answer: Certain types of database corruption can cause this. You should be able to recover easily though. Close ClipMate if it is "hung", and start it ...

  • Running and Processes: How do I stop Clipmate from loading automatically at startup?
    Answer: You can easily stop ClipMate from running when you boot up windows, by turning off the "Run at Windows startup" option. See Config | User Preferences ...

  • Running and Processes: Trouble at Windows Startup.
    Answer: Sometimes conflicts arise during Windows Startup.  Such things as:  ClipMate giving an error when it starts, no icon showing in system tray although the program ...

  • Database: How do I get a listing of all of my clips?
    Answer: Once upon a time, a user asked: Is there any way to print the list of clips so that one can get a birds eye view ...

  • Database: How do I use UNC paths such as \\server\directory?
    Answer: The dialog box that ClipMate uses to select the data directory is limited to local directories and drive-letter mapped network directories.  However, you CAN force ...

  • Errors: Licenses Exceeded Message When Registering
    Answer: The license manager (Armadillo) checks the local network for overuse of the key.  You can use ClipMate on as many machines as you've licensed it ...

  • Encryption: I encrypt a clip, but it looks the same as it did before.
    Answer: Q: I encrypted a clip, but no apparent changes have been made. What am I doing wrong? A: You're probably doing it right - but ClipMate's ...

  • Misc: AOL Spyware flags keylogger trojan (or other virus-related issues)
    Answer: The AOL AntiSpyware, and possibly the Aluria AntiSpyware, may complain that ClipMate contains something called: "AdvancedKeylogger".  (or some other anti-malware may have a similar complaint) It ...

  • Misc: ClipBar Troubleshooting (Advanced)
    Answer: First, try this: http://www.thornsoft.com/HTML_help/7/uiclipbar.htm If the toolbar menu (when you right-click on the taskbar, select Toolbars) doesn't show "ClipMate 7 ClipBar", try these steps: 1) Register the DLL ...

  • Misc: How do I Copy files in Windows Explorer?
    Answer: ClipMate's primary purpose is for copying clips of data copied from within applications, such as word processors, Email, graphics programs, web browsers, etc..  Unfortunately, Windows ...

  • Misc: Problems with Directory Listings of Files
    Answer: When you copy files from Windows Explorer or My Computer, ClipMate captures the data as something called HDROP.  That's a format consting of file pointers, ...

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