If you've lost your registration key (reformatted hard drive, moved to new computer, etc.) please send your request to firstname.lastname@example.org Please include ALL relevant information to helps us find your key. Include your full name, all prior e-mail addresses that you may have used, and all physical addresses that you may have used.
(To find your key, you can simply look under Help | Enter Registration Key (from ClipMate's main menu) and it will show you the key.)
** E-Mail Contact
Please use the link above, as it will put the word "ClipMate Tech Support Inquiry" into the subject line of the e-mail. This will prevent it from being discarded by our spam filter - which unfortunately, is necessary these days (we get 5-10 thousand spam and other undesirable messages per week).
**Sending Files Via Email
Need to send us files? A picture is worth a thousand words, they say. But it's not worth a million bytes! If you want to send us several files (such as one of your collections), or any single file larger than 10Kilobytes in size (such as a screen shot), please use an appropriate compression. Screenshots can be sent as JPEG (Tip: Use Alt+Printscreen to take a screen shot. ClipMate will then capture it as a BITMAP. Export as JPEG - see Export under the file menu. Then attach the JPG file to the Email.) or you can ZIP up a Bitmap. Please do NOT send MS Word files. We cannot accept the risk of macro viruses, and will not open Word attachments. They will be discarded by the spam/virus filter.