ClipMate Support Forum

have been using this program for years and all of a sudden I started getting this error message. I have not installed any new programs in months. I tried uninstalling Clipmate and then installing and I still get the same error message. Here is my log file.


08/03/2007 09:43:29:781,,,##################################################################################
08/03/2007 09:43:29:781,,,## Log Session Started. ClipMate Ver:v6.5.11 Build 545, LogLevel:7
08/03/2007 09:43:29:781,,,## Log File In: C:\Documents and Settings\Rick\Application Data\Thornsoft Development\ClipMate6\LOG\LOG_2007-08-03.TXT
08/03/2007 09:43:29:781,,,##################################################################################
08/03/2007 09:43:31:546, 4, TfrmMain.Startup,Loading Translations
08/03/2007 09:43:31:578, 4, TfrmMain.FillLanguages,Available Langs In C:\Program Files\ClipMate6\Language\
08/03/2007 09:43:31:593, 4, TfrmMain.FillLanguages, --> English
08/03/2007 09:43:31:609, 4, TfrmMain.SetLanguage,Language Set To: English
08/03/2007 09:43:31:625, 4, TfrmMain.Startup,Loading Post-Translation Settings
08/03/2007 09:43:32:625, 4, TfrmMain.Startup,Activating SysTray
08/03/2007 09:43:32:656, 4, TfrmMain.Startup>,Beginning Startup
08/03/2007 09:43:32:671, 4, TfrmMain.Startup,Registration Status: Certificate:[REGISTERED], Licensed To:[Richard Alpi], NumSeats:[1], DaysLeft:[-5], Generator[]
08/03/2007 09:43:32:671, 4, TfrmMain.Startup,Windows Version: Major:[5], Minor:[1], Build:[2600], SvcPack:[Service Pack 2]
08/03/2007 09:43:32:671, 4, TfrmMain.Startup,Registering Formats
08/03/2007 09:43:32:671, 4, TfrmMain.Startup,Creating Lists:
08/03/2007 09:43:33:234, 4, TfrmMain.Startup,Setting Hotkeys
08/03/2007 09:43:33:234, 4, TfrmMain.Startup,Database Logons:
08/03/2007 09:43:33:250, 4, .DM.Logon,Logging Onto Database: [C:\Documents and Settings\Rick\Application Data\Thornsoft Development\ClipMate6\]
08/03/2007 09:43:33:656, 4, .DM.Logon,Logon Complete For: [DBName: [My Clips], Version: [4.15], User : [0]<br>Dir:[C:\Documents and Settings\Rick\Application Data\Thornsoft Development\ClipMate6]<br>Temp:[C:\Documents and Settings\Rick\Application Data\Thornsoft Development\ClipMate6\Temp]] errcount:[0]
08/03/2007 09:43:33:656, 4, TfrmMain.LoadDM, Loading Data From: C:\Documents and Settings\Rick\Application Data\Thornsoft Development\ClipMate6\
08/03/2007 09:43:33:968, 4, .TfrmMain.CleanUpDB,Aging Data
08/03/2007 09:43:33:984, 4, .TfrmMain.CleanUpDB,Aging Data
08/03/2007 09:43:33:984, 4, .TfrmMain.CleanUpDB, Overflow: C:\Documents and Settings\Rick\Application Data\Thornsoft Development\ClipMate6\
08/03/2007 09:43:34:031, 4, .TfrmMain.CleanUpDB, Purging: C:\Documents and Settings\Rick\Application Data\Thornsoft Development\ClipMate6\
08/03/2007 09:43:34:281, 4, TfrmMain.SetActiveViewer,Setting Active Viewer Window - frmClassic [ClipMate Classic]
08/03/2007 09:43:35:109, 2, #### Exception ####,The specified module could not be found (0) Stack Dump In:C:\Documents and Settings\Rick\Application Data\Thornsoft Development\ClipMate6\LOG\ClipMate.elf
08/03/2007 09:43:35:125, 1, TAppLog.Dump,Starting Stack Trace, Count is: 0 Odometer: 4
08/03/2007 09:43:35:140, 1, TAppLog.Dump,*** Stack: [TfrmMain.Startup]
08/03/2007 09:43:35:156, 1, TAppLog.Dump,End of Stack Trace.
08/03/2007 09:43:35:171, 1, TAppLog.Dump,Starting Stack Trace, Count is: 0 Odometer: 4
08/03/2007 09:43:35:171, 1, TAppLog.Dump,*** Stack: [TfrmMain.Startup]
08/03/2007 09:43:35:171, 1, TAppLog.Dump,End of Stack Trace.
08/03/2007 09:43:40:312, 2, #### Exception ####,The specified module could not be found (0) Stack Dump In:C:\Documents and Settings\Rick\Application Data\Thornsoft Development\ClipMate6\LOG\ClipMate.elf
08/03/2007 09:43:40:312, 1, TAppLog.Dump,Starting Stack Trace, Count is: 0 Odometer: 4
08/03/2007 09:43:40:312, 1, TAppLog.Dump,*** Stack: [TfrmMain.Startup]
08/03/2007 09:43:40:328, 1, TAppLog.Dump,End of Stack Trace.
08/03/2007 09:43:40:328, 1, TAppLog.Dump,Starting Stack Trace, Count is: 0 Odometer: 4
08/03/2007 09:43:40:328, 1, TAppLog.Dump,*** Stack: [TfrmMain.Startup]
08/03/2007 09:43:40:328, 1, TAppLog.Dump,End of Stack Trace.
08/03/2007 09:43:42:500, 4, TfrmMain.SetActiveViewer,Setting Active Viewer Window - frmDockTree [Collection Tree]
08/03/2007 09:43:42:562, 4, TfrmMain.Startup,Before Applying Settings
08/03/2007 09:43:42:562, 4, TfrmMain.ApplySettings,>>Applying Settings.
08/03/2007 09:43:42:578, 4, MyRegisterHotKey,Registered Hotkey - ID: [1], Hotkey: [Ctrl+Alt+C], Purpose: [Activate ClipMate]
08/03/2007 09:43:42:578, 4, MyRegisterHotKey,Registered Hotkey - ID: [2], Hotkey: [Ctrl+Alt+N], Purpose: [Select Next Clip]
08/03/2007 09:43:42:578, 4, MyRegisterHotKey,Registered Hotkey - ID: [3], Hotkey: [Ctrl+Alt+P], Purpose: [Select Prev Clip]
08/03/2007 09:43:42:578, 4, MyRegisterHotKey,Registered Hotkey - ID: [4], Hotkey: [Shift+Ctrl+Q], Purpose: [QuickPaste]
08/03/2007 09:43:42:593, 4, MyRegisterHotKey,Registered Hotkey - ID: [5], Hotkey: [Ctrl+Alt+F12], Purpose: [Screen Capture (Selected Area)]
08/03/2007 09:43:42:640, 4, MyRegisterHotKey,Registered Hotkey - ID: [6], Hotkey: [Ctrl+Alt+F11], Purpose: [Screen Capture (Object)]
08/03/2007 09:43:42:656, 4, MyRegisterHotKey,Registered Hotkey - ID: [7], Hotkey: [Ctrl+Alt+F2], Purpose: [View Clip In Floating Window]
08/03/2007 09:43:42:656, 4, TfrmMain.ApplySettings,Fancy Menus Are ON
08/03/2007 09:43:42:671, 4, TfrmMain.ApplySettings,<<Settings Applied.
08/03/2007 09:43:42:671, 4, TfrmMain.Startup,After Applying Settings
08/03/2007 09:43:42:765, 4, TNetCheckThread - NET,Performing Net Check
08/03/2007 09:43:45:218, 4, TfrmMain.Startup,Activating ClipView
08/03/2007 09:43:45:234, 4, TfrmMain.Startup<,Startup Complete
08/03/2007 09:44:15:187, 1, tmrKeepAliveTimer,Clipboard Chain - New Viewer In First Position: ClipMate
08/03/2007 09:44:15:359, 4, KeepAlive - NET,Freeing Net Check Thread
08/03/2007 09:53:40:765, 4, TfrmMain.SetActiveViewer,Setting Active Viewer Window - frmClassic_1 [ClipMate Classic]
08/03/2007 09:53:43:609, 2, #### Exception ####,The specified module could not be found (0) Stack Dump In:C:\Documents and Settings\Rick\Application Data\Thornsoft Development\ClipMate6\LOG\ClipMate.elf
08/03/2007 09:53:43:656, 1, TAppLog.Dump,Starting Stack Trace, Count is: -1 Odometer: 4
08/03/2007 09:53:43:703, 1, TAppLog.Dump,End of Stack Trace.
08/03/2007 09:53:43:781, 1, TAppLog.Dump,Starting Stack Trace, Count is: -1 Odometer: 4
08/03/2007 09:53:43:796, 1, TAppLog.Dump,End of Stack Trace.
08/03/2007 09:53:59:375, 4, TfrmMain.SetActiveViewer,Setting Active Viewer Window - frmDockTree [Collection Tree]

Please see the top announcement in this forum section.

_________________
I'm the ClipMate Guy!

I tried that and it didn't help

What version of Internet Explorer do you have, and is there a psapi.dll file in the ClipMate program directory?

_________________
I'm the ClipMate Guy!

Internet Explorer is installed but I do not use it. I use FireFox.

There are no psapi.dll files in my Clipmate directory.

It doesn't matter if you use or not. Which version of IE is on the system?
And please search the whole drive for other instances of psapi.dll. Maybe another old one is out there, and it's being picked up.

_________________
I'm the ClipMate Guy!

I have version 7.0.5296.0 and Clipmate has worked with it for at least 6 months without any problems.

I have many instances of psapi.dll on my system. The latest installation date of any of those files is 2004, and I have been using Clipmate for all of these years.[/img]

Uninstall ClipMate.
Delete the remaining \program files\clipmate6 directory
Reboot the PC
Re-install ClipMate.
See if you're ok.

_________________
I'm the ClipMate Guy!

I re-installed the program and still get the warning. Here is a copy of the newest Log file:

EurekaLog 4.6.4

Application:
------------------------------------------------------
1.1 Start Date : Sat, 4 Aug 2007 09:00:32 -0600
1.2 Name/Description: ClipMate 6
1.3 Version Number : 6.5.11.545
1.4 Parameters :

Exception:
-------------------------------------------------------
2.1 Date : Sat, 4 Aug 2007 09:11:42 -0600
2.2 Address: 004D1344
2.3 Module : ClipMate.exe
2.4 Type : EOleSysError
2.5 Message: The specified module could not be found.

Active Controls:
-------------------------------------
3.1 Form Class : TfrmClassic
3.2 Form Text : ClipMate Classic
3.3 Control Class: TUpDown
3.4 Control Text :

Computer:
----------------------------
4.1 Name : DELL
4.2 User : Rick
4.3 Total Memory: 255 Mb
4.4 Free Memory : 80 Mb
4.5 Total Disk : 55.9 Gb
4.6 Free Disk : 35.17 Gb

Operating System:
---------------------------------------
5.1 Type : Microsoft Windows XP
5.2 Build # : 2600
5.3 Update : Service Pack 2
5.4 Language: English (United States)

Call Stack Information:
------------------------------------------------------------------------------------
|Address |Module |Unit |Class |Procedure/Method |Line|
------------------------------------------------------------------------------------
|774FFA84|ole32.dll | | |CoCreateInstanceEx | |
|774FFA6B|ole32.dll | | |CoCreateInstanceEx | |
|774FFAF2|ole32.dll | | |CoCreateInstance | |
|774FFAC3|ole32.dll | | |CoCreateInstance | |
|7C9010ED|ntdll.dll | | |RtlLeaveCriticalSection | |
|7E41F658|USER32.dll | | |CallWindowProcA | |
|7E41F642|USER32.dll | | |CallWindowProcA | |
|7E42079C|USER32.dll | | |SystemParametersInfoA | |
|7C9106E6|ntdll.dll | | |RtlAllocateHeap | |
|7C9105D4|ntdll.dll | | |RtlAllocateHeap | |
|7C9010ED|ntdll.dll | | |RtlLeaveCriticalSection | |
|7E41C025|USER32.dll | | |SetWindowPos | |
|7E41C01B|USER32.dll | | |SetWindowPos | |
|007382A8|ClipMate.exe|Main.pas |TfrmMain |MakeNewDockedViewer |2634|
|00738220|ClipMate.exe|Main.pas |TfrmMain |MakeNewDockedViewer |2625|
|00678E90|ClipMate.exe|Classic.pas |TfrmClassic|FormCreate |607 |
|00738301|ClipMate.exe|Main.pas |TfrmMain |MakeNewDockedViewer |2643|
|00738220|ClipMate.exe|Main.pas |TfrmMain |MakeNewDockedViewer |2625|
|00739BD2|ClipMate.exe|Main.pas |TfrmMain |act_ClassicExecute |3206|
|7E4196C2|USER32.dll | | |DispatchMessageA | |
|7E4196B8|USER32.dll | | |DispatchMessageA | |
|007487D8|ClipMate.exe|ClipMt65.dpr| | |150 |
|7C9106E6|ntdll.dll | | |RtlAllocateHeap | |
|7C9106A6|ntdll.dll | | |RtlAllocateHeap | |
|7C9106E6|ntdll.dll | | |RtlAllocateHeap | |
|7C912D2F|ntdll.dll | | |LdrLoadAlternateResourceModule| |
|7C901005|ntdll.dll | | |RtlEnterCriticalSection | |
|7C9010ED|ntdll.dll | | |RtlLeaveCriticalSection | |
------------------------------------------------------------------------------------

Modules Information:
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
|Handle |Name |Description |Version |Size |Path |
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
|00400000|ClipMate.exe |ClipMate 6 |6.5.11.545 |2719744|C:\PROGRA~1\CLIPMA~1 |
|011A0000|LVPrcInj.dll |Camera Helper Library. |10.5.0.1094 |92960 |C:\Program Files\Common Files\Logishrd\LVMVFM |
|01AC0000|PATROLPRO.DLL|WinPatrol Helper DLL |1.2.0.0 |42552 |C:\Program Files\BillP Studios\WinPatrol |
|01B50000|E_FMAIAIA.DLL|E_DMAI18 |0.3.1.26 |71680 |C:\WINDOWS\System32\spool\DRIVERS\W32X86\3 |
|01B80000|HHCTRL.OCX |Microsoft® HTML Help Control |5.2.3790.2847 |546304 |C:\WINDOWS\system32 |
|02EB0000|scg726.acm |SHARP G.726 ACM Audio Decoder |1.0.0.3 |13239 |C:\WINDOWS\system32 |
|02EC0000|alf2cd.acm |NCT ALF2CD Audio CODEC |2.3.1.0 |38912 |C:\WINDOWS\system32 |
|02ED0000|mp3fhg.acm |MPEG Audio Layer-3 Codec for MSACM |3.3.0.44 |360448 |C:\WINDOWS\system32 |
|03510000|ZShext.dll |Zinio Shell Extension Module |3.0.4.1794 |135168 |C:\Program Files\Common Files\Zinio |
|070D0000|WMASF.DLL |Windows Media ASF DLL |10.0.0.3646 |229376 |C:\WINDOWS\system32 |
|086C0000|WMVCore.DLL |Windows Media Playback/Authoring DLL |10.0.0.3702 |2362184|C:\WINDOWS\system32 |
|092D0000|Audiodev.dll |Portable Media Devices Shell Extension |5.2.3790.3646 |480768 |C:\WINDOWS\system32 |
|10000000|WndSpy.dll | | |24576 |C:\Program Files\TraySaver |
|16200000|WZSHLSTB.DLL |WinZip Shell Extension DLL |4.1.0.0 |20552 |C:\PROGRA~1\WINZIP |
|20000000|xpsp2res.dll |Service Pack 2 Messages |5.1.2600.2180 |2897920|C:\WINDOWS\system32 |
|4EC50000|gdiplus.dll |Microsoft GDI+ |5.1.3102.2180 |1712128|C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.2180_x-ww_522f9f82 |
|582D0000|tssoft32.acm |DSP Group TrueSpeech(TM) Audio Codec for MSACM V3.50 |1.1.1.5 |8192 |C:\WINDOWS\system32 |
|582E0000|sl_anet.acm |Audio codec for MS ACM |3.2.0.0 |86016 |C:\WINDOWS\system32 |
|58300000|msgsm32.acm |Microsoft GSM 6.10 Audio CODEC for MSACM |5.1.2600.0 |19968 |C:\WINDOWS\system32 |
|58310000|msg723.acm |Microsoft G.723.1 CODEC for MSACM |4.4.0.3400 |118784 |C:\WINDOWS\system32 |
|58330000|msg711.acm |Microsoft CCITT G.711 (A-Law and u-Law) CODEC for MSACM|5.1.2600.0 |9216 |C:\WINDOWS\system32 |
|58340000|msaud32.acm |Windows Media Audio |8.0.0.4487 |294912 |C:\WINDOWS\system32 |
|58390000|l3codeca.acm |MPEG Layer-3 Audio Codec for MSACM |1.9.0.305 |290816 |C:\WINDOWS\system32 |
|58420000|imaadp32.acm |IMA ADPCM CODEC for MSACM |5.1.2600.2180 |16384 |C:\WINDOWS\system32 |
|593F0000|wiashext.dll |Imaging Devices Shell Folder UI |5.1.2600.2180 |589312 |C:\WINDOWS\system32 |
|5AD70000|UxTheme.dll |Microsoft UxTheme Library |6.0.2900.2180 |218624 |C:\WINDOWS\system32 |
|5B0A0000|umdmxfrm.dll |Unimodem Tranform Module |5.1.2600.0 |13312 |C:\WINDOWS\system32 |
|5B860000|NETAPI32.dll |Net Win32 API DLL |5.1.2600.2976 |332288 |C:\WINDOWS\system32 |
|5CB70000|ShimEng.dll |Shim Engine DLL |5.1.2600.2180 |65536 |C:\WINDOWS\system32 |
|5CD70000|serwvdrv.dll |Unimodem Serial Wave driver |5.1.2600.0 |14848 |C:\WINDOWS\system32 |
|5EDD0000|olepro32.dll | |5.1.2600.2180 |83456 |C:\WINDOWS\system32 |
|60130000|MapiProxy.dll| |0.8.0.0 |18048 |C:\Program Files\Mozilla Thunderbird |
|66000000|MSVBVM60.DLL |Visual Basic Virtual Machine |6.0.97.82 |1386496|C:\WINDOWS\system32 |
|666F0000|inetmib1.dll |Microsoft MIB-II subagent |5.1.2600.2180 |33280 |C:\WINDOWS\system32 |
|68F00000|E_FUICAIA.DLL|E_DU1AxE |0.3.40.39 |521728 |C:\WINDOWS\System32\spool\DRIVERS\W32X86\3 |
|6F880000|AcGenral.DLL |Windows Compatibility DLL |5.1.2600.2180 |1852416|C:\WINDOWS\AppPatch |
|71AA0000|WS2HELP.dll |Windows Socket 2.0 Helper for Windows NT |5.1.2600.2180 |19968 |C:\WINDOWS\system32 |
|71AB0000|WS2_32.dll |Windows Socket 2.0 32-Bit DLL |5.1.2600.2180 |82944 |C:\WINDOWS\system32 |
|71AD0000|WSOCK32.dll |Windows Socket 32-Bit DLL |5.1.2600.2180 |22528 |C:\WINDOWS\system32 |
|71B20000|mpr.dll |Multiple Provider Router DLL |5.1.2600.2180 |59904 |C:\WINDOWS\system32 |
|71BF0000|SAMLIB.dll |SAM Library DLL |5.1.2600.2180 |64000 |C:\WINDOWS\system32 |
|71C10000|ntlanman.dll |Microsoft® Lan Manager |5.1.2600.2180 |43520 |C:\WINDOWS\System32 |
|71C80000|NETRAP.dll |Net Remote Admin Protocol DLL |5.1.2600.2180 |12288 |C:\WINDOWS\System32 |
|71C90000|NETUI1.dll |NT LM UI Common Code - Networking classes |5.1.2600.2180 |245760 |C:\WINDOWS\System32 |
|71CD0000|NETUI0.dll |NT LM UI Common Code - GUI Classes |5.1.2600.2180 |80896 |C:\WINDOWS\System32 |
|71F60000|snmpapi.dll |SNMP Utility Library |5.1.2600.2180 |18944 |C:\WINDOWS\system32 |
|72CF0000|msadp32.acm |Microsoft ADPCM CODEC for MSACM |5.1.2600.2180 |14848 |C:\WINDOWS\system32 |
|72D10000|msacm32.drv |Microsoft Sound Mapper |5.1.2600.0 |20480 |C:\WINDOWS\system32 |
|72D20000|wdmaud.drv |WDM Audio driver mapper |5.1.2600.2180 |23552 |C:\WINDOWS\system32 |
|73000000|winspool.drv |Windows Spooler Driver |5.1.2600.2180 |146432 |C:\WINDOWS\system32 |
|731B0000|PSAPI.DLL |Process Status Helper |4.0.1371.1 |18192 |C:\PROGRA~1\CLIPMA~1 |
|73380000|zipfldr.dll |Compressed (zipped) Folders |6.0.2900.2180 |337920 |C:\WINDOWS\System32 |
|73B30000|mscms.dll |Microsoft Color Matching System DLL |5.1.2600.2709 |74240 |C:\WINDOWS\system32 |
|73B70000|tsd32.dll | |1.3.3.7 |15360 |C:\WINDOWS\system32 |
|73BA0000|sti.dll |Still Image Devices client DLL |5.1.2600.2180 |67584 |C:\WINDOWS\System32 |
|74AE0000|CFGMGR32.dll |Configuration Manager Forwarder DLL |5.1.2600.2180 |16896 |C:\WINDOWS\System32 |
|74F10000|lhacm.acm |Lernout & Hauspie Codecs |4.4.0.3385 |34064 |C:\WINDOWS\system32 |
|754D0000|CRYPTUI.dll |Microsoft Trust UI Provider |5.131.2600.2180 |512512 |C:\WINDOWS\system32 |
|75F60000|drprov.dll |Microsoft Terminal Server Network Provider |5.1.2600.2180 |14336 |C:\WINDOWS\System32 |
|75F70000|davclnt.dll |Web DAV Client DLL |5.1.2600.2180 |24576 |C:\WINDOWS\System32 |
|75F80000|browseui.dll |Shell Browser UI Library |6.0.2900.2802 |1022464|C:\WINDOWS\System32 |
|763B0000|comdlg32.dll |Common Dialogs DLL |6.0.2900.2180 |276992 |C:\WINDOWS\system32 |
|76600000|CSCDLL.dll |Offline Network Agent |5.1.2600.2180 |101888 |C:\WINDOWS\System32 |
|76980000|LINKINFO.dll |Windows Volume Tracking |5.1.2600.2751 |19968 |C:\WINDOWS\system32 |
|76990000|ntshrui.dll |Shell extensions for sharing |5.1.2600.2180 |143872 |C:\WINDOWS\system32 |
|769C0000|USERENV.dll |Userenv |5.1.2600.2180 |723456 |C:\WINDOWS\system32 |
|76B20000|ATL.DLL |ATL Module for Windows XP (Unicode) |3.5.2284.0 |58880 |C:\WINDOWS\system32 |
|76B40000|WINMM.dll |MCI API DLL |5.1.2600.2180 |176128 |C:\WINDOWS\system32 |
|76C30000|WINTRUST.dll |Microsoft Trust Verification APIs |5.131.2600.2180 |176640 |C:\WINDOWS\system32 |
|76C90000|IMAGEHLP.dll |Windows NT Image Helper |5.1.2600.2180 |144384 |C:\WINDOWS\system32 |
|76D40000|MPRAPI.dll |Windows NT MP Router Administration DLL |5.1.2600.2180 |87040 |C:\WINDOWS\system32 |
|76D60000|iphlpapi.dll |IP Helper API |5.1.2600.2912 |94720 |C:\WINDOWS\system32 |
|76E10000|adsldpc.dll |ADs LDAP Provider C DLL |5.1.2600.2180 |143360 |C:\WINDOWS\system32 |
|76E80000|rtutils.dll |Routing Utilities |5.1.2600.2180 |44032 |C:\WINDOWS\system32 |
|76F60000|WLDAP32.dll |Win32 LDAP API DLL |5.1.2600.2180 |172032 |C:\WINDOWS\system32 |
|76FD0000|CLBCATQ.DLL | |2001.12.4414.308|498688 |C:\WINDOWS\system32 |
|77050000|COMRes.dll | |2001.12.4414.258|792064 |C:\WINDOWS\system32 |
|77120000|OLEAUT32.dll | |5.1.2600.2180 |553472 |C:\WINDOWS\system32 |
|771B0000|wininet.dll |Internet Extensions for Win32 |6.0.2900.2781 |658432 |C:\WINDOWS\system32 |
|77260000|urlmon.dll |OLE32 Extensions for Win32 |6.0.2900.2790 |609280 |C:\WINDOWS\system32 |
|773D0000|comctl32.dll |User Experience Controls Library |6.0.2900.2982 |1054208|C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03|
|774E0000|ole32.dll |Microsoft OLE for Windows |5.1.2600.2726 |1285120|C:\WINDOWS\system32 |
|77760000|shdocvw.dll |Shell Doc Object and Control Library |6.0.2900.2987 |1494016|C:\WINDOWS\System32 |
|77920000|SETUPAPI.dll |Windows Setup API |5.1.2600.2180 |983552 |C:\WINDOWS\system32 |
|77A20000|cscui.dll |Client Side Caching UI |5.1.2600.2180 |326656 |C:\WINDOWS\System32 |
|77A80000|CRYPT32.dll |Crypto API32 |5.131.2600.2180 |597504 |C:\WINDOWS\system32 |
|77B20000|MSASN1.dll |ASN.1 Runtime APIs |5.1.2600.2180 |57344 |C:\WINDOWS\system32 |
|77B40000|appHelp.dll |Application Compatibility Client Library |5.1.2600.2180 |126976 |C:\WINDOWS\system32 |
|77BD0000|midimap.dll |Microsoft MIDI Mapper |5.1.2600.2180 |18944 |C:\WINDOWS\system32 |
|77BE0000|MSACM32.dll |Microsoft ACM Audio Filter |5.1.2600.2180 |71680 |C:\WINDOWS\system32 |
|77C00000|VERSION.dll |Version Checking and File Installation Libraries |5.1.2600.2180 |18944 |C:\WINDOWS\system32 |
|77C10000|msvcrt.dll |Windows NT CRT DLL |7.0.2600.2180 |343040 |C:\WINDOWS\system32 |
|77CC0000|ACTIVEDS.dll |ADs Router Layer DLL |5.1.2600.2180 |194048 |C:\WINDOWS\system32 |
|77DD0000|ADVAPI32.dll |Advanced Windows 32 Base API |5.1.2600.2180 |616960 |C:\WINDOWS\system32 |
|77E70000|RPCRT4.dll |Remote Procedure Call Runtime |5.1.2600.2180 |581120 |C:\WINDOWS\system32 |
|77F10000|GDI32.dll |GDI Client DLL |5.1.2600.3099 |281600 |C:\WINDOWS\system32 |
|77F60000|SHLWAPI.dll |Shell Light-weight Utility Library |6.0.2900.2781 |473600 |C:\WINDOWS\system32 |
|77FE0000|Secur32.dll |Security Support Provider Interface |5.1.2600.2180 |55808 |C:\WINDOWS\system32 |
|7C800000|kernel32.dll |Windows NT BASE API Client DLL |5.1.2600.3119 |984576 |C:\WINDOWS\system32 |
|7C900000|ntdll.dll |NT Layer DLL |5.1.2600.2180 |708096 |C:\WINDOWS\system32 |
|7C9C0000|SHELL32.dll |Windows Shell Common Dll |6.0.2900.3051 |8453632|C:\WINDOWS\system32 |
|7E410000|USER32.dll |Windows XP USER API Client DLL |5.1.2600.3099 |577536 |C:\WINDOWS\system32 |
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Registers:
-----------------------------
EAX: 0373DA50 EDI: 00000000
EBX: 8007007E ESI: 00429570
ECX: 00000000 ESP: 0013C718
EDX: 004D1349 EIP: 004D1344

Stack: Memory Dump:
------------------ ---------------------------------------------------------------------------
0013C718: 8007007E 004D1344: E8 C7 39 F3 FF 5B C3 90 53 8B D8 8B C3 E8 5A B9 ..9..[..S.....Z.
0013C71C: 004D1361 004D1354: F4 FF 84 C0 75 07 8B C3 E8 CF FF FF FF 5B C3 90 ....u........[..
0013C720: 01D1CC88 004D1364: 53 56 51 8B F2 8B D8 54 53 E8 CE B8 F4 FF E8 D5 SVQ....TS.......
0013C724: 005E6025 004D1374: FF FF FF 8B C6 8B 14 24 E8 63 42 F3 FF 8B 04 24 .......$.cB....$
0013C728: 0373D640 004D1384: 50 E8 CE B8 F4 FF 5A 5E 5B C3 8B C0 53 56 51 8B P.....Z^[...SVQ.
0013C72C: 00000008 004D1394: F2 8B D8 54 53 E8 AA B8 F4 FF E8 A9 FF FF FF 8B ...TS...........
0013C730: 00000000 004D13A4: C6 8B 14 24 E8 37 42 F3 FF 8B 04 24 50 E8 A2 B8 ...$.7B....$P...
0013C734: 00000005 004D13B4: F4 FF 5A 5E 5B C3 8B C0 53 56 8B F2 8B D8 8B C6 ..Z^[...SV......
0013C738: 00000000 004D13C4: E8 07 5F F3 FF 50 68 E4 13 4D 00 6A 05 6A 00 53 .._..Ph..M.j.j.S
0013C73C: 00000000 004D13D4: E8 5F B8 F4 FF E8 6E FF FF FF 5E 5B C3 00 00 00 ._....n...^[....
0013C740: 0013C70C 004D13E4: 00 00 00 00 00 00 00 00 C0 00 00 00 00 00 00 46 ...............F
0013C744: 00000000 004D13F4: 55 8B EC 83 C4 B8 53 56 57 33 DB 89 5D BC 89 5D U.....SVW3..]..]
0013C748: 00000000 004D1404: B8 8B F9 8B F2 8B D8 8D 45 F0 8B 15 9C C9 41 00 ........E.....A.
0013C74C: 00000000 004D1414: E8 1F 4A F3 FF 33 C0 55 68 38 15 4D 00 64 FF 30 ..J..3.Uh8.M.d.0
0013C750: 035B08F0 004D1424: 64 89 20 83 3D EC CA 74 00 00 75 17 8B 0D 00 44 d. .=..t..u....D
0013C754: 02BEBD08 004D1434: 75 00 B2 01 A1 9C 94 40 00 E8 42 E1 F3 FF E8 C9 u......@..B.....

It looks like it may be (and I stress MAY here, as this error is way out in left field) a missing or damaged OLE32 DLL. You're the first to get this, so I don't have much help.
It would be interesting to see if ClipMate 7 runs.

I would try backing up all of my important data that has changed since the problem started, and doing a system restore. Something changed on the system. ClipMate was working, then it wasn't. Going back may be the easiest fix.

_________________
I'm the ClipMate Guy!

There are 11 instances of OLE32.dll on my computer. I would be afraid to replace all of them as there are at least three of them that are different sizes and that means they probably aren't the exact matches for the newest one I downloaded.

I would like to do a restore, unfortunately there are no saved restore points prior to my Clipmate problem.

I would be willing to try the Version 7 if you want to give it up.

You're welcome to try v7, but it's not going to be free. Something on your system has changed, making a hostile environment. Whatever did it, didn't bother making a restore point.

_________________
I'm the ClipMate Guy!

Thanks, but no thanks. I'll just purchase another program that has better support.

One last thing to try:
Uninstall/re-install and pick a different directory for the database. This will tell us if there's something about the data that's triggering the problem. If so (i.e. it works ok with a new, empty database) then maybe we can delete the top clip and get it working again.

_________________
I'm the ClipMate Guy!

I got it fixed last night, by installing Internet Explorer 7 again. All seems well now. Thanks for your help.